Travel Advisor

Are you looking for a fun and exciting job opportunity in the travel industry, working for a recognised youth travel brand? 

KILROY is looking for talents to join our office in Bristol!

If you dream of working in a vibrant, young, international company and have a passion for sales and customer service, then you might be the one we are looking for!

You can hear more about what it's like working at KILROY here.

About us

KILROY Travels UK Ltd. is a travel agency specializing in worldwide conceptualized and customized journeys tailored for young people and their life stages, be it young learners and study trips, students and education, or gap year and backpacking. Our travels are based on meaningful experiences and sustainable options with key elements of going local, travelling far and slow, self-reflection, and having fun. We believe travel can have a profound positive impact on you and our world, so we take pride in trustworthy personal advice based on our own firsthand experiences and curated itineraries.

Our centrally located offices serve as the heart of our activities. We offer a young and vibrant workplace, where we share a passion for travelling in an inspiring, international environment. Join us in building true citizens of the world and peace in the galaxy (yeah, that’s right!); We believe in the power of travel!

The KILROY history dates back to 1946 post-war and the early foundation of student organisations travel initiatives. We currently operate as market leaders in Belgium, Denmark, Finland, Iceland, Norway, Sweden, the Netherlands and the UK. KILROY joins a group of companies 100% owned by KILROY International A/S which serves as our headquarters in Copenhagen, Denmark. The Group employs more than 400 people and had a total turnover of DKK 1.3 billion Danish kroner in 2022, across the 5 brands BENNS, ISIC, Jysk rejsebureau, KILROY and Winberg Travel.

About the position

We are looking for several Travel Advisors to join our team in Bristol. Working hours are 37.5 per week including weekdays and some Saturdays.

The primary role of a Travel Advisor is to deliver outstanding customer service and plan custom-designed travel itineraries to make our customers' travel dreams come true. The KILROY Way!

You will be part of a team where everyone works with an individual sales budget and goals, while still focusing on teamwork in a customer-centric approach.

About you

We have high expectations of you - just as you should have of us! Besides being passionate about travel – like the rest of us – we are looking for you who:

• Have a solid travel experience (backpacking or similar) preferably from various continents
• Are willing to share your travelling experiences at events – both in-person and virtual
• Are confident in the job being a sales job
• Are ambitious and goal-oriented
• Are responsible, structured, and able to work independently
• Are committed and willing to go the extra mile when necessary
• Are good at keeping calm despite hectic days and many tasks
• Are always eager to learn and develop
• Are outgoing and with strong communication abilities
• Like working in a high-performing culture and taking responsibility for your own development

We are looking for

• Travel experience (backpacking or similar), preferably including several continents and of various lengths
• Experience working with reservation systems is a plus
• A track record of accomplishments in sales or customer service experience is preferred
• Fluent in English – both reading and writing
• Travel consultant experience is a plus but not mandatory. We provide excellent support and training for all our team members

We offer

• Passionate and driven colleagues in a vibrant, young, and international working environment
• A meaningful job – where “Power of travel” is key
• Onboarding program and continuous individual training and development
• Competitive salary, performance-based bonus, pension as well as various benefits including travel benefits
• An active social committee with a great focus on events and activities

About the recruitment process

We are actively recruiting for several positions and will review all applications as they come in. if you have questions please get in touch with Jessica Bollinger through our recruitment platform or via phone. Please include a cover letter with your application.